iCMS : Error processing the template

java.lang.NullPointerException
java.lang.NullPointerException at com.ibase.icm.rdbms.DbPermissionsManager.getUserPermissions(Unknown Source) at com.ibase.icm.rdbms.DbPermissionsManager.getFinalUserPerms(Unknown Source) at com.ibase.icm.rdbms.DbSeriesFactory.getPermissions(Unknown Source) at com.ibase.icm.SeriesFactory.getInstance(Unknown Source) at com.ibase.icm.util.TemplateServlet.handleRequest(Unknown Source) at org.apache.velocity.servlet.VelocityServlet.doRequest(VelocityServlet.java:372) at org.apache.velocity.servlet.VelocityServlet.doGet(VelocityServlet.java:333) at javax.servlet.http.HttpServlet.service(HttpServlet.java:622) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.ibase.icm.util.CharsetFilter.doFilter(Unknown Source) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:617) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:518) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1091) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:668) at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2503) at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2492) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Unknown Source)